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Silent failures with Opus 5

Hi, I keep finding that Opus 5 requests fail silently. I put in a fairly long prompt, hit enter, it goes away thinking for awhile, then just stops. No response, no error, no nothing. Refreshing the prompt tends to create the same effect. If I switch to an OpenAi model, it then works. v 2.15.0 (build 84) on macOS 26.5.2

Status: In QA7 comments

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Comments7

  • Hugo Dvorak

    •

    Oct 1

    I am having the same issue. Usually with Opus 5.5 or Fable 5.1. I am using Anthropic directly. Is there any way to debug this issue (see API requests/responses)?

    • Daniel Nguyen

      Team•

      Oct 2

      Yes. Can you follow this guide and share the export file with me via email hello@boltaisupport.com. The json only contains the json structure. It doesn’t contain your prompt, message content. Thanks

      https://help.boltai.com/articles/5524429-how-to-inspect-ai-requests-in-boltai

    • Daniel Nguyen

      Team•

      Oct 2

      Also can you try the v2.17.2 I recently released. I did have a bug fix for Anthropic models in this release.

      • Hugo Dvorak

        •

        Oct 5

        I have upgraded and keep an eye on it. I’ll report if I see the issue again. Thanks

        • Hugo Dvorak

          •

          Oct 8

          Hi @Daniel Nguyen , unfortunately, I encountered this issue again today. I submitted a prompt to Claude Opus 5.5, which appeared to process it for several seconds before returning no response, error message, or other feedback. I am on v2.17.2.

          • Daniel Nguyen

            Team•

            Oct 9

            I released v2.17.3, can you give it a try. Also can you make sure you gave it enough max_output_token. Check the inspector pane and what is the Max Token setting?

            If it still happens, can you follow this guide and share the diagnosis log with me (it doesn’t contain content - only json structure and error details)

            https://help.boltai.com/articles/5524429-how-to-inspect-ai-requests-in-boltai

            Thanks

  • Daniel Nguyen

    Team•

    Sep 11

    Are you using Anthropic directly, OpenRouter, or another provider for Opus? I’ve fixed a case where an empty response could finish without showing an error, but I want to confirm whether it matches your setup.