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Cloud Sync - not auto synching

So now that Cloud Sync is active it looks like its not auto synching…

what i noticed is that for example i work with BoltAI for couple of hours and then check Settings, Cloud Sync and it says “Last Sync 19 hours ago….”

is this normal? or should it be syncing on any new conversation etc,…?

Status: Completed16 comments

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Comments16

  • Daniel Nguyen

    Team•

    Jun 3

    That’s not normal. Can you try sync manually? What happens when you do that. I recently switched to the native BackgroundTasks and looks like it doesn’t work as robust as the manual interval trigger.

    • David

      •

      Jun 3

      manually sync works ok every time.

      maybe in addition to the backgroundTask change you could add the sync status on main page? (same as you can see if sync failed) but have an icon up2date, failed, delay and when clicking it manual syncs… hover shows status (time of last sync)…

    • Rachel Taylor

      •

      Jun 4

      No, the manual sync does not work for me.

      • Daniel Nguyen

        Team•

        Jun 5

        Sorry. I’ll work on the fix today. There are 2 separated issues here and I was able to fix the one reported by David.

        • Rachel Taylor

          •

          Jun 5

          Thank you! I appreciate it!

        • Rachel Taylor

          •

          Jun 7

          So you know, this still isn’t working. I tried it again just now, same error.

          • Daniel Nguyen

            Team•

            Jun 7

            Yeah I wasn’t able to find the root cause yet. Sorry for the inconvenience. I’ll keep you posted.

  • Daniel Nguyen

    Team•

    Jul 26

    Hi @David and @Rachel Taylor, I’ve made quite a few changes since attempting to fix this. Can you confirm if it works now?

    • David

      •

      Jul 26

      thanks will keep an eye on it and let you know

    • David

      •

      Jul 27

      So… i did some tests and it still does not sync automatically…

      got “Last sync: 1d ago” when using the app all the time (no restart of the app tho)

      • Daniel Nguyen

        Team•

        Jul 27

        Thanks. Restart would fix it right? I have a fix for this locally and will release soon. But looks like this is a rendering error (wrong last sync showing), it does sync.

        • David

          •

          Jul 27

          before restart and when i had 1d ago sign i went to my IOS bolt app and it was lagging behind on chats… it never updated to same chat as i had bolt on MacOS…

          then

          i just restarted…. the MacOS app as you suggested and i then got this screen:

          it took more then 3 minutes to sync… so im guessing it was not fully synced… when it was done:

          then i opened up again ios bolt app and then it got synced to latest chat…

          ill now keep the macos app open and check apple ios bolt app to see if it will sync without me restarting macos app

          will report back

          • David

            •

            Jul 28

            just checked again after another day of usage… it does not auto sync for me… (cant get the macos bolt chats appear on iphone app) unless i restart bolt on macos… maybe to do with macos sleep, etc…?

            • Daniel Nguyen

              Team•

              Jul 29

              I’ve fixed this in v2.14.1. Can you try again?