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Account logouts and sync failure

Feature Requests

I am experiencing a persistent issue where BoltAI consistently logs me out on my MacBook. I have to sign in again after every sync attempt.

This makes it impossible to maintain a consistent history between my devices.

  • OS version: 26.3.1

  • Your BoltAI app version: 2.8.4 (build 59)

  • Steps to reproduce the issue:

    1. Sign in to the BoltAI account on both Mac and iPhone.

    2. Use the app for a period of time.

    3. Notice the cloud icon changes to "crossed-out".

    4. Attempt to sync data and find that I am required to log in again to restore connection.

Posted by Quintus Mucius ·
Status: Completed10 comments

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Comments10

  • Daniel Nguyen

    Team•

    Mar 18

    Hey. Can you share a screenshot in the Account/Sync screen. Or the detail error message.

    Thanks

  • Quintus Mucius

    •

    Mar 18

    Hey Daniel, here’s the record. Now it just "logs out” right after logging in

  • Daniel Nguyen

    Team•

    Mar 18

    I think I found the culprit, but any debug data would be much appreciated. Sorry for the issue. There was a bug in Sync Engine where it treat any 401 network error as unauthorized and would reset the local auth data.

  • Quintus Mucius

    •

    Mar 18

    Thanks for the quick update! Could you please let me know how to export the debug data from the app?

  • Daniel Nguyen

    Team•

    Mar 20

    I’ve fixed this in v2.8.5. Can you confirm? Sorry for the issue.

  • Quintus Mucius

    •

    Mar 20

    Hey, Daniel, the same issue is still here, sorry to disappoint :))

  • Quintus Mucius

    •

    Mar 23

    Hey Daniel, is seems now I can sync, but there’s a new issue:

    === BoltAI Sync Error Report === Timestamp: 2026-03-23T13:05:28Z

    Type: Sync Data Validation Error Server rejected sync payload due to foreign key integrity failure (23503). Context: sync.categorizeError Source: insert or update on table "attachments" violates foreign key constraint "attachments_message_id_fkey"

    === End Report ===

    • Daniel Nguyen

      Team•

      Mar 25

      Sorry there were quite a few messages of yours so I’m not sure what is the latest. Do you still have this issue?

      • Daniel Nguyen

        Team•

        Apr 2

        I’m going to close this issue as I haven’t heard back from you. Feel free to open a new one if it still persists. @Quintus Mucius

  • Quintus Mucius

    •

    Mar 23

    update: seems that everything works just fine now. thanks!